Terms of Service

Our laundry service is made as easy as possible, but we do have some limitations so that we can stay in business:

  • We have a minimum order of $35.
  • Orders over $400 are subject to an extra day for delivery.
  • Orders with fecal incontinence are not accepted.
  • Overstuffed bags (ie. bags stretched so much they are really XL) and bags that are not able to be closed are subject to a $20 open bag fee
  • Laundry with cockroaches and bed bugs is not accepted. We cannot risk the contamination.
  • Super oily rags and mops not accepted, it is a fire risk.

Regarding Text Messaging:

  • Messaging frequency may vary.
  • Message and data rates may apply.
  • To opt out at any time, text STOP.
  • For assistance, text HELP or visit our website at www.detroitlaundry.com.
  • Visit https://www.detroitlaundry.com/privacy-policy for privacy policy and https://www.detroitlaundry.com/terms-of-service for Terms of Service.